A word to the wise. This internet service sucks.
Most of the time this internet server speed is slower than a turtle. I really hate to insult the turtles because in reality a turtle is much faster and more reliable than Rise broadband. Rise broadband is in way over their head. The equipment they use to provide their clients is way over taxed.
Just try to surf the internet at peak usage times. You will get nowhere. There are alternate internet providers. As soon as possible I will be switching to another internet provider.
Stay from Rise broadband. Oh yeah and if you need customer, take my advice just leave a call back request. And if you are lucky you might, maybe get a call back from them. I am dumping this *** internet provider as soon as possible.
Do yourself a favor, don't use this poor internet provider.
The really sad fact is they are doing the best they can. Their best is not good enough!!!
Product or Service Mentioned: Rise Broadband Internet Service.
Reason of review: Poor customer service.
Preferred solution: Deliver product or service ordered.
I didn't like: Premium price for poor service.