Rise Broadband - Too many chances

268 of 384 Rise Broadband reviews

I've given Rise Broadband (formerly Digis) plenty of opportunities to redeem themselves, but this internet service provider (ISP) continues to degrade and slide into the category of absolute worst provider in history.

We pay for speeds of 10Mbs down and my entire neighborhood is lucky to get 1Mbs down at times. Latency in the North Davis/South Weber county areas makes working, surfing, gaming and streaming a daily frustration.

Numerous calls and e-mail to their Support, Infrastructure and even their Executive groups with no show of concern or compassion for their service or voice of customer. Over populated towers and lack of customer care will hopefully sink the Rise.

This review is a subjective opinion of a user.
Report Comment Private message author

More Review Details

Customer service
Product or Service Quality
Website
Exchange, Refund and Cancellation Policy
Coverage Area
Price Affordability
Diversity of Products or Services
More

  • What I liked
      No items
  • What I disliked
    • High latency
    • Over populated access nodes
    • Speeds
    • Empty promises

Reason of review:
Bad quality
Preferred solution:
Deliver product or service ordered
Product or service
Rise Broadband Residential High Speed Internet Package
Review category
Telecommunications
review #753244

Author wants to be contacted by the company. Learn more

Had an experience with Rise Broadband? Submit review ›
Helpful? 7 Yes 7 0 No 0
Had the same issue 0 Yes 0
268 of 384 Rise Broadband reviews
Comment as anonymous As anonymous or Log in
OR Is it your business? Respond to your
customers as verified company representative.
Apply for a Free Plan
Pissed off customer

Jan 02 #1087627 Poteet, Texas, United States

I am a Rise broadband customer and I urge you to sign this petition and please tell your neighbors who are customers. http://www.petitionbuzz.com/petitions/class-action-lawsuit-against-skybeam-rise-broadband#tabs-2

0 0 Reply
Great comment! Would you like to convert it into review?

You will be able to edit the text before publishing.

You May Also Like

× You are about to contact PissedConsumer.com

Review submitted through "Contact Us" will not get published on the site or forwarded to Rise Broadband. However, many companies do monitor reviews on our site.

 
×
You were reading a complaint about Rise Broadband.
Filing a new complaint about
×