Rise Broadband - Too many chances
I've given Rise Broadband (formerly Digis) plenty of opportunities to redeem themselves, but this internet service provider (ISP) continues to degrade and slide into the category of absolute worst provider in history.
We pay for speeds of 10Mbs down and my entire neighborhood is lucky to get 1Mbs down at times. Latency in the North Davis/South Weber county areas makes working, surfing, gaming and streaming a daily frustration.
Numerous calls and e-mail to their Support, Infrastructure and even their Executive groups with no show of concern or compassion for their service or voice of customer. Over populated towers and lack of customer care will hopefully sink the Rise.
Reviewer is in unhappy mood. This person stated that there is a room for improvement of high latency and over populated access nodes. Please immediately contact the author of this review to discuss bad quality of rise broadband residential high speed internet package. Rise Broadband needs to have the product delivered according to poster's claims.
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