Rise Broadband - Too many chances

I've given Rise Broadband (formerly Digis) plenty of opportunities to redeem themselves, but this internet service provider (ISP) continues to degrade and slide into the category of absolute worst provider in history.

We pay for speeds of 10Mbs down and my entire neighborhood is lucky to get 1Mbs down at times. Latency in the North Davis/South Weber county areas makes working, surfing, gaming and streaming a daily frustration.

Numerous calls and e-mail to their Support, Infrastructure and even their Executive groups with no show of concern or compassion for their service or voice of customer. Over populated towers and lack of customer care will hopefully sink the Rise.

This review is a subjective opinion of a user.
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More Review Details

Product or Service Quality
Coverage Area
Price Affordability
Exchange, Refund and Cancellation Policy
Customer service
Diversity of Products or Services

  • What I liked
      No items
  • What I disliked
    • High latency
    • Over populated access nodes
    • Speeds
    • Empty promises

Reason of review:
Bad quality
Preferred solution:
Deliver product or service ordered
Product or service
Rise Broadband Residential High Speed Internet Package
Review category
review #753244

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Pissed off customer

Jan 02 #1087627 Poteet, Texas

I am a Rise broadband customer and I urge you to sign this petition and please tell your neighbors who are customers. http://www.petitionbuzz.com/petitions/class-action-lawsuit-against-skybeam-rise-broadband#tabs-2

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