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The are highway robbers with out a gun and getting away with it, no service but still the monthly charge and they say months to MAYBE fix it. How do they get away with this for so long, we have had maybe 1% of the time with internet and that is generous.

I call 3 or 4 times a week and nothing, my case was turned over the the escalation team and they even said maybe 3 to 4 months maybe.

A friend of mine has the tower that Rise is operating off of and he says the techs that come there are real unhappy about Rise also, they said they have not updated their system for years and the tower needs to be replaced and the head honchos know that but do nothing, I hear they are out of money buy nobody does anything about robbing the people, where is the justice in that? Sad

Reason of review: Bad quality.

Monetary Loss: $400.

Preferred solution: Deliver product or service ordered.

Location: 262 Locust St, Sterling, IL 61081, USA

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