Crystal Lake, Illinois
1 comment
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Had T-6 then rise took over about a year ago.My original plan was for 5mps unlimited data at 55.00 a month.

Related: Rise Broadband - Stay away

Rise raised the rate to 61.00 a month and capped data at 300gigs. To make it worse I never got faster then 2.5 mps on a good day. And averaged closer to 1 to 1.5 mps. Most evenings during peak hours I got about .5 mbs......

I'll say that again, paying 61.00 a month for 5mbs and got .5mbs. Called multiple times, had service tech come out and got the same answer every time. ( sorry, nothing we can do ) Thankfully my contract was up so I cancelled there service yesterday.

If you have options, I discourage you from doing business with rise.You will not get what you pay for.

Review #836780 is a subjective opinion of a user.

1.8
Exchange, Refund and Cancellation Policy
Customer service
Diversity of Products or Services
Product or Service Quality
Price Affordability
Value for money
Warranty
Reliability
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Style and Design
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Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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Anonymous
Lawton, Oklahoma, United States #1155398

This is happening everywhere now Our internet company raised their price of internet as well and they did it without warning and believe me I raised *** with them but there is nothing really you can do unless you take it to court and that even seems to be a waste of time for you waste more money doing that as well So you really can't win for losing Welcome to the rich and heartless

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