Manufacturer: Rise Broadband Category: Internet Services Clear all filters (331 of 331 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
69.170.98.202 - JAB Wireless Last Result: Download Speed: 3723 kbps (465.4 KB/sec transfer rate) Upload Speed: 1900 kbps (237.5 KB/sec transfer rate) Latency: 24 ms Jitter: 12 ms 6/26/2017, 3:54:16 PM As you can see....Rise still stinks and it's only 3:36 PM!!!!Month...
Read more
Anonymous
Mike

Tried using chat service to see if we could improve service to no avail as usual. If you can get another service, I highly suggest you do. Rise just doesn't care about custome...

1.4
Product
Rise Broadband Internet Service
I liked
  • Speed when works
I didn't like
  • Never works as advertised
#1066299
Reply to reviews
Long story short as possible.After 6 mos into two year contract, service was down for about three weeks. They fixed and gave me a credit. Cool. Service was then spotty but not enough to call about. Until two months ago. It went out. Called multiple times. One time...
Read more
1.0
Product
Rise Broadband Internet Service
I didn't like
  • Customer no-service
#1064305
Reply to reviews
In September 2016, I had to move and called to move service and was told they did not provide it in the area and so I had to pay the etf of $195 and I said I never agreed to that and the girl said I could appeal it but then knew that wasn't something they did and kind...
Read more
1.2
Product
Rise Broadband Internet Service
I didn't like
  • Deceptive practices
#1063696
Reply to reviews

Rise Broadband - Fail to connect

#1059622
Guys, please. Days without service? This can't happen. Especially when people are paying for services. All of my work I do is dependent having internet. If it goes out then I'm screwed.
Comment Be the first to start a discussion
Show

Rise Broadband - 3 day outage

#1047150
2.6
The Rise tower for my area went down 3 days ago and is still down! They were fully unprepared for this apparent equipment failure and still haven't explained it to my satisfaction. I'm done with this company!!
Comment Be the first to start a discussion
Show

Rise Broadband Internet Service Review

#1032891
1.4
Internet working fine until about 1am this morning. Internet went out @ 10:30 am and 11:11 am. Called and got recording to have them call me back when they are available. Immediate call back from computer about service. Been waiting an hour. They have not called me back.
Comment Be the first to start a discussion
Show

Rise Broadband Internet Service Review

#1028268
1.5
Had same Internet provider for 10 years. rise broadband buys them out, raises my price and puts a cap on my internet usage! Really? Now I'm sitting here not being able to use any of my internet connected devices because we are at our limit. Kids our sad they can't use their iPods, can't watch a movie, can't do anything. Horrible company!!! And I won't be staying!
Comment Be the first to start a discussion
Show
That was my mistake I guess for not looking further into rise broadband. The internet, was so bad and they still will charge you and add what they can. I paid for 10mb and was lucky to get to 2mb download and it never stayed at 2mb more then 3 or 4 minutes at a time....
Read more
Product
Rise Broadband Internet Service
#1060679
Reply to reviews
I'm so tired of calling the helpdesk!The internet or lack thereof has been an issue for 4 years now. I can't even tell you how many calls i have made to them only to be frustrated and put off that. Told this or that and nothing gets resolved. Packet loss, slow speeds,...
Read more
Product
Rise Broadband Internet Service
I didn't like
  • Unreliable service
  • Internet quality
#1058720
Reply to reviews
I'm in the same boat.I suffered with 5 or less MB down and barely two up, which was fine when the service was under Digis and it was only $50/month no contract, but then Rise takes over and starts charging me for data overages, then I pay more per month to avoid the...
Read more
1.1
Product
Rise Broadband Internet Service
I didn't like
  • And can not get rid of company services
  • Internet
#1057655
Reply to reviews
Same situation.2 day notice unlimited data legacy contract gone 250Gb per month up from 58.15 to 61.91. average down/up 3mbps/1mbps during non-peak hours 1.5 to.5mbps/.03mbps on peak with "ping" last night of 2800( should be no more than 50. building data to report to...
Read more
1.0
Product
Rise Broadband Internet Service
I liked
  • Tech service
I didn't like
  • Service
  • Inadequate speeds and data
  • Do not deliver speed sold
#1057566
Reply to reviews
I started out with Skybeam which was great!My bill was always the same every month and I was under no contract. I also went with the phone service and again it was good service. When Rise took over the advertisement was "Same Great Service, Same Great price" which is a...
Read more
1.5
Product
Rise Broadband Internet Service
I didn't like
  • Force of contract or pay extra fees
#1055339
Reply to reviews
Rise Broadband - A year of declining speeds and excuses
Near Aubrey Texas: Today's speed: (point) .16 mbps down, 1.11 mbps up.Yesterday's: (point) .92 mbps down, .56 mbps up. Speed has never been great via a radio antenna but this is ridiculous. Every few weeks I have to call and complain. The excuses range from saturated...
Read more
1.1
Product
Rise Broadband Internet Service
#1054809
Reply to reviews
I contacted Rise Broadband on 04/06/2017 to cancel my internet as I was moving out of state. I had been with this company for about 9 years. I thought the service was cancelled, until I received a bill for 121.48. I called Rise on 05/28/2017, 05/29/2017, 05/30/2017,...
Read more
Anonymous
me again

I also had a horrible time getting them to cancel my service. I called on april 1st to have it turned off on the 27th of April. Then used the chat to make sure it got turne...

paulagoucher1
paulagoucher1

I have filed a complaint with the BBB, and my next filing will be with the FCC. This company deserves their customers attention, for such dishonesty.

1.0
Product
Rise Broadband Internet Service
#1053979
Reply to reviews