Manufacturer: Rise Broadband Category: Internet Services Clear all filters (318 of 318 reviews match)
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Had them for about 2 1/2 years.The first 2-6 months were okay. but then the prices increased and the down and up speeds were terrible. Never close to what you are paying for unless you want to use it in the middle of the night. If you call support you will go down the...
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Product
Rise Broadband Internet Service
#1049065
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Great customer service on the front end, sales, acct.setup, help getting started. Also to be fair their tech support has been good-very good in my experience. My new service got me over 20mb when I first started. Now I'm down below 5mb. When I call tech suppt. they...
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2.1
Product
Rise Broadband Internet Service
#1046559
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I have been with rise broadband since September 2015. I'm not sure why I'm still with them. We have had so many outages over the past 18 months. I finally asked for a technician to come out to adjust my dish. He told me that a tree was causing interference with the...
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1.0
Product
Rise Broadband Internet Service
#1046448
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Rise Broadband Internet Service Review

#1047150
2.6
The Rise tower for my area went down 3 days ago and is still down! They were fully unprepared for this apparent equipment failure and still haven't explained it to my satisfaction. I'm done with this company!!
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Rise Broadband Internet Service Review

#1032891
1.4
Internet working fine until about 1am this morning. Internet went out @ 10:30 am and 11:11 am. Called and got recording to have them call me back when they are available. Immediate call back from computer about service. Been waiting an hour. They have not called me back.
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Rise Broadband Internet Service Review

#1028268
1.5
Had same Internet provider for 10 years. rise broadband buys them out, raises my price and puts a cap on my internet usage! Really? Now I'm sitting here not being able to use any of my internet connected devices because we are at our limit. Kids our sad they can't use their iPods, can't watch a movie, can't do anything. Horrible company!!! And I won't be staying!
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Rise Broadband Internet Service Review

#982058
1.1
This place sucks. They said they fixed our internet but they actually made it worse. Its pretty bad when your phone data with 4 people on it at the same time, is better than the *** internet provider.
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I have had nothing but trouble with Rise Broadband since having it installed a couple months ago. It actually worked fair for about 1 week, then went to the crapper. It will not maintain speeds at all and drops below 1.0Mbps almost every night when busier. I have yet...
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3.0
Product
Rise Broadband Internet Service
I liked
  • When works
  • When the service worked it was ok
#1041395
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I called rise broadband and they admitted they had oversold their tower and couldn't fix anything until they upgraded their equipment. They gave me a ten dollar a month discount for three months. I'm ending my second month. Their service has gotten worse, the...
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1.3
Product
Rise Broadband Internet Service
#1041234
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Unbelievable!Had a great tech come out and install new equipment. Twenty minutes later our internet stops working. I call technical support and guy keeps me on phone for an hour while he's talking to himself about towers down and radios being off blah blah. Finally I...
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1.6
Product
Rise Broadband Internet Service
#1039679
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Dishonest or incompetent..... STAY CLEAR OF RISE BROADBAND!
I've been having severe stability issues, dropped connections, speeds at 10% of promised or less for months.I've gone the through the trouble shooting process with the very cordial techs more than once. I've been told it was a 'tower issue', with no date for completion...
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1.9
Product
Rise Broadband Internet Service
I liked
  • Some customer service is nice
I didn't like
  • Not meeting speed paid for
  • Inability to deliver the product as promised
  • Being ignored
#1038257
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I have been with Rhino (Rise) for about 3 years. They have gotten progressively worse. I used to get 4 mb down and 1 up all the time. Over the last 6 months they have overloaded the tower with too many customers. Everytime I call in, I am always told "We are in the...
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1.4
Product
Rise Broadband Internet Service
I liked
  • Old service when it was rhino
I didn't like
  • Overloading my tower with new customers
#1037622
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I read up a bunch on Rise Broadband before signing up and knew of the reported issues going in, so I've been keeping a log and measuring my speed with TestMy.net (what I've always used as a benchmark across multiple services). So after 3+ months of service here is...
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3.8
Product
Rise Broadband Internet Service
I liked
  • Reliability
  • Price
  • Performance
#1032035
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Lesson learned, Rise Broadband DOES NOT GIVE ANY CREDITS WITHOUT A HIDDEN FINE PRINT THAT THEY WILL NOT DISCLOSE. I owe them $41 they claim, for using my "free month of service" even though I called to confirm my refusal to continue their service, within my free month...
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Anonymous
Anonymous

Contact you Attorney General's office and let them know you were being ripped off by Rise because you were sold speeds they cannot provide. I was just given a $56 credit and 4...

1.0
Product
Rise Broadband Internet Service
#1026267
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