Product: Rise Broadband Internet Plan Clear all filters (0 of 21 reviews match)
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I was a customer with rise for over 3 years my service was cut off because I owed $8. They wanted to charge a $30 reconnect fee plus a late charge and then they wanted to charge a $5 fee for taking a payment. The service was lousy their customer service people were...
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1.0
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Rise Broadband Internet Plan
#1221868
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We have had risebroad band for a few years ago. First off I had a unlimited internet plan that I had for around 2 years. They decided to make my plan a limited data plan. Which is not right. The monthly bill is ridiculous. Also we usually only have about 1 to 2 Mbps...
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Rise Broadband Internet Plan
#1221780
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This company’s business plan is to buy up small Internet providers that their customers area have no other option for service. They are then are free to RAID And Pilfer for all that they can. This company will make you wish you had never ever heard of them. You’re...
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SulkyKestrel
SulkyKestrel

I wish we would of read all the reviews before going with Rise. You are 100% right. They are the only ISP in the area and they know it and purposely take advantage of people. ...

Product
Rise Broadband Internet Plan
I didn't like
  • Frequent outages
  • Nobody seems to care when you have an issue
  • Lack of bandwidth
#1217665
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I had their services for almost two years, initially I signed up for a 350 gb plan, it was a little expensive but I put up with it, but soon realized that after going over the 350 gb they charge you for anything after 350 in addition to your fees, it my bill was on the...
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Rise Broadband Internet Plan
#1204767
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I've had these people for years, service goes off and on, they came out twice to fix it, one guy said "Go buy a pole, and put the dish on it in your back yard".Really.The best yet, got my bill..808.00$,past due was about 90.00$When I called them they said it was for...
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Rise Broadband Internet Plan
#1202000
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I was told my bill would never change, because i was on a special program 2 year contract and As fter that no contract and my payments would never go up unless i canceled my ties with them. And camd back i sould not get the low price, now they are incresing my bill by...
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2.2
Product
Rise Broadband Internet Plan
I liked
  • Speed was fine for my needs
I didn't like
  • Bill going up
#1201450
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Rise Broadband - Terrible data cap

Rise broad band onoy offers a 200gb data plan for internet. Who this day and age doesnt offer unlimited internet data. When you go over and you will they charge you for each gb over. $300 a month for internet is absolute garbage since i use 500 gb a month and thats just from streaming.
1.2
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Rise Broadband Internet Plan
#1177746
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Rise Broadband - Internet Plan Review from Sterling, Illinois

Rise Broadband is billing me for computer service that I never ordered or knew about then charged me late fees because I did not pay it. They refuse to communicate in writing but instead want you to call them and wait on hold for over an hour. I am filing a formal complaint with the FCC.
2.5
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Rise Broadband Internet Plan
#1176323
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Rise Broadband - The worst service imaginable

They offer you limited mps and have no unlimited data plan and the mps is always lower than what they offer you and what you pay for. It goes down all the time and is more pricey than other providers. I'm forced to have them as they're the only provider where I live and I love where I live I'm going to move cause this internet is literally the worse.
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Rise Broadband Internet Plan
#1146525
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Rise Broadband - Double charged and no customer service!!!!!

They have been getting a check and taking auto pay!!! Called and was on hold for over 40 min to just get hung up on!! Live chat was the same result!! Called again to wait on hold for another hour!!!!!!!!!
1.5
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Rise Broadband Internet Plan
#1138411
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