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Rise Broadband - Worse Internet Provide DONT SIGN UP
Rise Broadband - Worse Internet Provide DONT SIGN UP
Rise Broadband - Worse Internet Provide DONT SIGN UP
On July 2nd, 2018, I noticed my internet was not working. The router didnt show any signal so I called them to get this fixed. They tried to help over the phone but no luck. They said they would send someone that same day and confirmed my appointment. Great! Fast...
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Anonymous
Gordon R Gilmore

I will change service as soon as possible. Very sorry service. On phone with customer service, dropped me like a hot rock.

1.1
#1302048
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Rise Broadband - Extremely Unhappy Customer
We just moved to the area and started a contract with the only Internet company in town, Rise Broadband. I wish we hadn't went with them because we are stuck paying for service which we don't receive for the next 2 years. The Rise Internet service was great for about...
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Anonymous
Marilyn B

We have been using Rise for about a year. Twice during the year, they have stated that my checks have been rejected by the bank. I have not bounced a check for almost 30 years...

SulkyKestrel
SulkyKestrel

Please heed the other reviews online and stay very far away from Rise Broadband!! You are better without Internet than having to deal with these scammers. Rise Broadband seeks...

1.4
I liked
  • Only isp option i have
I didn't like
  • Inconsistent service
  • Inadequate speeds and data
  • Poor customer service
#1220310
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Internet America to ...who? Oh...Rise Broadband??
Internet America to ...who? Oh...Rise Broadband??
Internet America to ...who? Oh...Rise Broadband??
Internet America to ...who? Oh...Rise Broadband??
Oh, hold on to your pants. This is a long ride. In June of 2014, I received a postcard flyer from Rise Broadband letting me know they bought Internet America and I'd be getting upgrades, better service, better speeds, etc. I waited around a couple of months before I...
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Anonymous
Connie

I too am near Corsicana TX and have had terrible service and finally cancelled on Monday. I've been having signal drops all day long and many evenings have no service at all....

Anonymous
Darla

Well I was thinking of changing to rise but when I read this. I DONT NEED ANOTHER HEADACHE. SO NEVERMIND

5.0
I liked
  • Service tech was friendly
  • Some customer service is nice
  • Way it was before the buy out
I didn't like
  • False advertisement
  • Zero upgrades followed through
  • Rude supervisors in customer service
#931662
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We have been customer with T6Broadband for years, they weren't great but at least they answered the phone in under an hour wait time! Rise Broadband bought out T6B, the worst thing to ever happen to our internet service. Call after call they claimed it was our router,...
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MagentaWeasel
MagentaWeasel

Here in texas it was skybeam before rise bought it out and turned it to a company that steals from you. Its the only thing around unless you want satelitte internet whichever ...

SulkyKestrel
SulkyKestrel

Someone please file with the FCC or file a class action lawsuit on Rise Broadband. They need to be held accountable. They are doing the same to us in Texas, but it has become ...

1.1
I didn't like
  • Slow speed
  • Oversold tower
#1115229
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Someone should start a petition to have Rise Broadband investigated for fraud. Last time I checked it was against the law to offer services or even advertise services that you can not offer a consumer. up to 15mbs download speed... your lucky if you get 1mb 500 gig...
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Carey Loeffelholz
Carey Loeffelholz

i hear got BBB better buiness bereau and today i filed with the FCC

1.0
#1298959
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The service is terrible, speeds are nowhere near the speed you are promised. its very intermittent and usually is offline more than its on. Customer service is a joke, you will sit on hold for several minutes. I'm talking 20-30 minutes per call. Each time you call the...
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1.1
#1331537
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Switched to Valley Electric on June 7, 2018 at end of billing period. Been trying to cancel ever since to no avail. Tired of waiting on hold for an eternity to talk to an cancellation rep. Had Rise Broadband for over 4 years and nothing but problems. I will not attempt...
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Anonymous
SArmstrong

I've had Rise Broadband well over four years and they have literally been the worst! Their Customer Service is horrible as well as technical support.

#1348574
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I'm very understanding when it comes to technical problems but, this has been very different. When we heard about rise for the first time it was the best in my area (4 years ago), when we got it installed, it worked great!! but, down the road of having issues and their...
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1.3
I didn't like
  • Bad connection
  • Not getting what is paid for
  • Deceptive practices
#1306326
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Rise Broadband - Keeps Setting the Bar Lower
We live in a rural area that was serviced by a wonderful locally owned broadband company with excellent customer service. The company was bought by Rise Broadband and since then we have had a terrible experience. First, they enacted data limit caps. Second, signal...
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2.1
I didn't like
  • Customer no-service
  • Stability issues and below paid for speed
  • Customer service
#1254163
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I started their service when they first hit our town which was around November 2016 2 year contact 350gb a month with LTE I actually LOVED their service it was fast and I never went over and my whole family is streaming like constantly. I should of knew I something was...
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Anonymous
Anonymous

Worst internet provider!

1.0
I liked
  • Had lte
I didn't like
  • Force of contract or pay extra fees
  • Worst customer service people in the entire industry
#1092766
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