Rise Broadband - 50% price hike.... BOHICA
Nearly every month the price increases. I pay for 15mbps and rarely see over 8. There has been a 50% price increase since we started with them. Do not use this service! Bend over here it comes again!
Rise Broadband - Horrible.
I do speed test regularly. Rarley am i over 8mbps. I pay for 15. And some how i still go over my data cap. I will call and the problem will be fixed for a day or 2. Then back to the same again. Normally run around 2mbps. Not worth it. The only reason i have them is because i have no other choice. Stay away from these people.
A month ago I sent them a note on the invoice that the service was no longer needed for my late wife. They continued to leave threatening voicemails. I called them a week ago and talked to a live person and told them she was gone and to please cancel the service. He...Read more
Rise Broadband - No service
Every three months or so their internet service goes down for about a week. I have called their tech support and get the same answer every time which is no estimated time of repair
This is the worst company I have ever had to deal with. The absolute WORST they lie about the pricing and how fast their service is. Not to mention when i signed up they told me it would be unlimited but when i got my bill i had tons of overages. When i called to find...Read more
Rise Broadband - I posted previously and still have same issue.
Still have the same issue. Just checked my speed 3 times on fast.com and it was 3.3 Mbps, 4.3mbps and 4.9 Mbps. Horrible !!!
Horrible customer service! Their rather self-serving "Our goal is to provide you with superior customer service" is a load of guano. My recommendation? Look elsewhere. I got an email two days prior to the end of my billing cycle saying that I had gone over my data...Read more
I didn't like
- Premium price for poor service
- Being riped off
Been stuck using their services for 6 years (Bought Rhino Communications). They over charge for speeds they refuse to offer . Right now I'm paying 70 dollars for 20 MPS , but never average over 2 MPS, but half the time, its not working at all or under 100K in speed....Read more
I didn't like
- Overages that cant be explained
- Extreme packet loss 93 percent
- Incorrectly installed equipment
The reliability is awful. It's off several times a month and often several times a week. Occasionally it's off for days. The good news is customer wait times are long and their excuses are numerous. I called several times a day only to be given different reasons for...Read more
I didn't like
- Service provided
RISE BROADBAND IS WORSE THAN 1996 AOL. RISE CLAIMS YOU CAN WATCH A VIDEO PLAY A VIDEO OR STREAM A MOVIE>>> THIS IS ALLL FALSE I JUST TRIED TO WATCH A 3 MINUTE FB VIDEO TOOK OVER 30 MINS JUST TO GET ALL THE WAY TILL THE END. AND FORGET ABOUT PLAYING FORTNITE YOU CANT...Read more
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