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BIG surprise but service is down in Quinlan Texas again. Why can’t y’all just get the tower fixed you most definitely have all the money you take from everyone and not provide a service that I’m sure the PUC should be made aware of the issues. And all that is offered...
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Anonymous
Mary K

Out in Bryan texas the last three days also

Anonymous
Roxy

I have been dealing with it for a year and a couple months it’s rediculous, I don’t know how they are still in business. My service has been down all day and I need my interne...

#1400638
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Should not be in business. Their service always buffers when trying to watch a movie. Their customer service is just as bad. When we cancelled at the end of our contract with them they said we owed them $38.50 for going over the alotted data. Well we had unlimited and...
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1.0
#1397115
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We had rise broadband for a little over a year. In the beginning we asked for a bundle along with direct TV and a land line..for a total of 99$. And whatever taxes. They came out set us up, even gave us a phone number, that would never ring thru on our end. Ever....
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1.5
#1393062
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Rise Broadband - Sucks

My service for the last 2 months has absolutely been awful. Waited one week for service techs to come to my home and do nothing but to feed me a line of crap that the service tower is being worked on and should be back to normal by monday. Well...2 Monday's later still no service. Good luck calling you are on hold forever with no solution. VERY UNHAPPY
1.0
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#1388878
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after multiple hours long waits on hold only to be disconnected I finally spoke to a live person and was able to cancel my account with this 2 bit company. Given the horror stories from previous Rise customers and my own experiences, here are a few tips , I strongly...
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1.0
I didn't like
  • Did not like anything about it
#1388037
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Rise Broadband - Terrible internet service

The internet is very slow and gets slower all the time. Service is on and off. Three days now I have been experiencing severe problems and all I keep hearing is a recording that they have a network event. Seems like they always have a network event. I have two and a half more months on my contract and can't wait to get rid of this rotten company.
2.0
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#1385902
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Rise Broadband - Only company available out here and it sucks every damn day

Horrible internet connection and rn it’s completely down and I always pay on time and they even charge an overage if you go over the limit and the service is trash so idk why they would even do that honestly they needa fix something because stealing peoples money is illegal
#1382746
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Rise Broadband - Today I have been on hold for 41 minutes, once again my s

I have off and on service for almost a month. Once again no internet today. I have been on hold for 48 minutes. This is the worst, service and customer service. Changing as fast as I can get another service installed. Sarcastic
1.8
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#1380740
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This is a very crooked company, they lie about speeds to get a contract for service, when the speeds aren't as advertised (in my case, supposed to get 50Mbps only get 4-9 Mbps) they will not let you out of the contract! I called only 5 days after the speeds were...
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1.1
#1380682
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This is a very crooked company, they lie about speeds to get a contract for service, when the speeds aren't as advertised (in my case, supposed to get 50Mbps only get 4-9 Mbps) they will not let you out of the contract! I called only 5 days after the speeds were...
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1.2
I didn't like
  • This is a very crooked company
#1380253
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