Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Price Affordability
Product or Service Quality
Value for money

This company is awful. They were so bad they were forced to remove the "reviews" part of their Facebook page and they delete any comments they don't like.

Anyway, been with them a few years and they are seriously either nowhere near their advertised speeds or they are just down. I do not exaggerate. And they don't care. They buy up small ISP companies and let them rot and use their outdated obsolete equipment until it dies.

Seriously horrible company. Today, for example, service has been down and back up over 6 times.

Normally, speeds are as low as 1mbps and normal is between 2.5 and 3.5. Avoid this company like the plague.

Product or Service Mentioned: Rise Broadband Internet Service.

Reason of review: Bad quality.

Monetary Loss: $1500.

Preferred solution: Deliver product or service ordered.

Company wrote 0 public responses to the review from Jun 28, 2017.
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