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Summary of Rise Broadband Customer Service Calls

131 TOTAL CALLS
96% SUCCESSFUL CONNECTIONS
04:10 AVG CALL DURATION
3% ISSUES RESOLVED

Customers Contact Rise Broadband to Ask about:

Payments and Charges:

  • “Pay my bill”
  • “Make payment”
  • “Bill”

Staff:

  • “My service went down”
  • “No service”
  • “*** service”

Account:

  • “Got an email about my account”
  • “Cant connecf tk wifi om devjces for my business account”
  • “Need password reset”

Activation/ Cancellation:

  • “Need to cancel Services as I'm moving to California”

Other:

  • “Internet out”
  • “New serivce”
  • “Set up email on phone”

Rise Broadband Rating Stats

1.5 out of 5 stars
based on 567 reviews
See all 802 reviews

Rating stats

  1. 371 reviews
  2. 142 reviews
  3. 39 reviews
  4. 7 reviews
  5. 8 reviews

About Rise Broadband

Top 5 Likes about Rise Broadband

Only isp option i have, Techs are fine, Have a few good techs thay worked hard to fix issues, When the service worked it was ok, Good techs

Top 5 Dislikes about Rise Broadband

Horrible customer service, Not meeting speed paid for, Stability issues and below paid for speed, Service, Less than 30 percent of paid for speed consistently

Summary

Rise Broadband is a media corporation that specializes in providing various wireless services. The company is headquartered in Englewood, CO. It operates only within the borders of the United States. The corporation provides different services to both households and businesses. Rise Broadband provides 4G, 3G and landline Internet connection. The company offers several different Internet tariffs: small business solutions, large business solution and residential solution packs. Rise Broadband provides toll free consultations and online 24/7 customer support. In addition the company offers numerous PC care locations across the country.

Rise Broadband reviews and complaints

Rise Broadband is ranked 316 out of 1841 in Telecommunications category

Area Served

USA

Payment Methods

VISA

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Rise Broadband Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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