Rise Broadband - Change their contacts and force you into a data cap with contract
I signed up for service through Rise Broadband the beginning of 2015 and when I signed up they had 2 choices either no contract with a data cap or I could sign up for a 2yr contract and have no data cap.When I signed up for this service they said I could increase my speed or decrease my speed at anytime throughout the contract without extending the contract or facing any penalties.
I called yesterday to increase my speed from 5MB to 10MB and now I am being told that if I switch to their 10MB it will extend my contract and I will also have a data cap.
I told them that was not what I was told when I signed up and they said that is the only choice I have now.I told them that they can now release me from my contract since they changed what they had originally told me and they basically told me I can take it or stay with what I currently have.
More Review Details
|Diversity of Products or Services|
|Product or Service Quality|
What I liked
What I disliked
- Lies lies lies
- Bait and switch
- Reason of review:
- Not as described
- Preferred solution:
- Deliver product or service ordered
- Monetary loss:
- Product or service
- Rise Broadbandbusiness High-Speed Internet Package
- Review category
Author wants to be contacted by the company. Learn more ›
You May Also Like
- "One of the worst communication company in terms of their service, promise and commitments. I asked Frontier to changer their service to $84.99 triple play with 75/75 internet, HD preferred..."
- "To Frontier Communications, As a internet service provider across the United States of America, you lay claim to the largest rural provider of Internet, and Telecommunications. While you are quite content..."
- "Hello. DirectTV installed a big satellite dish on the (newer) roof of my home-that I rent out in Copperas Cove. My tenant claims his mother had ordered the service (long..."
- "I am extremely disappointed and furious to have been scammed by this company THE DEAL EMPIRE at the value of $66.80 for the purchase of Body Shaper panties and Slim..."
- "Went to KFC on 146 in baytown Texas tonight to get the 20.00 meal deal. Got 2 pints of potatoes .. my husband put potatoes on his plate , went..."
- "BAD BREEDER EXPERIENCE 3D Retrievers - Labrador Retriever Breeder Conroe, TX Recently purchased a 3 year old Lab, who was stated to be in good health, with no known health..."
- "The Hostess white bread I got today looked decent, but contained a wretched stench of mold as soon as I opened the package. I checked the expiration date (which was..."
- "About 2 years after purchasing the pool a leak started on the hose going into the pool for the water output. It was dripping, very slowly, on the outside of..."
- "We took are grandkids there at 230 pm sept 6th 2016. when we arrived there was a robot chickien making autisim sounds and doing something wiered with the fence anyways the..."