Rise Broadband made me sign a 2 year contract and the contract is only for their best interest. i was promised connections speeds up around 15mbps half the time I couldn't even get .o4.
For two months is was up and down and never did I even come close to 15 mbps. Sometimes I had no service at all. After the tech was out the last time I decided it was time to call it. He told me there was nothing more they could do.
Then they stick me with a $240.00 early cancellation. They can not fulfill their end of the agreement and terms and want me as an unhappy customer to pay them to leave.
Reviewer is in unhappy mood. Please immediately contact the author of this review to discuss poor customer service of rise broadband internet service. Rise Broadband needs to issue a full refund according to poster's claims.