Rise Broadband - Bad internet service

Rise Broadband made me sign a 2 year contract and the contract is only for their best interest.i was promised connections speeds up around 15mbps half the time I couldn't even get .o4.

For two months is was up and down and never did I even come close to 15 mbps. Sometimes I had no service at all. After the tech was out the last time I decided it was time to call it. He told me there was nothing more they could do.

Then they stick me with a $240.00 early cancellation.They can not fulfill their end of the agreement and terms and want me as an unhappy customer to pay them to leave.

This review is a subjective opinion of a user.
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Reason of review:
Poor customer service
Preferred solution:
Full refund
Product or service
Rise Broadband Internet Service
Review category
review #926190

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