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Internet America to ...who? Oh...Rise Broadband??
Internet America to ...who? Oh...Rise Broadband??
Internet America to ...who? Oh...Rise Broadband??
Internet America to ...who? Oh...Rise Broadband??
Oh, hold on to your pants. This is a long ride. In June of 2014, I received a postcard flyer from Rise Broadband letting me know they bought Internet America and I'd be getting upgrades, better service, better speeds, etc. I waited around a couple of months before I...
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Anonymous
Darla

Well I was thinking of changing to rise but when I read this. I DONT NEED ANOTHER HEADACHE. SO NEVERMIND

Anonymous
Anonymous

try nextlink - unlimited and reliable

5.0
I liked
  • Responsive
  • Resolutions offered in the beginning
  • Way it was before the buy out
I didn't like
  • Zero upgrades followed through
  • Cannot access my equipment to fix it properly
  • Everything that is not the same before i went with rise
#931662
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Rise Broadband - How bad can they get?
Rise Broadband works hard to be one of the worst internet service providers in the US. They offer third-world quality and speed while grossly overcharging for service that is often out. The company that we used as our ISP was bought out by Rise Broadband. Within a...
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1.1
I didn't like
  • Constant outage and slow speeds
#1016240
Reply to reviews
Maybe a couple hours a day of connection at best. Can't watch videos. Never have the ability to play a game. Ones that use kilobytes of data.... Constant outages. As in I can type an email that is the most use I get out of a 60 dollar a month service from rise. no...
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Rise Broadband Internet Service Review

Rise Broadband
#1047150
2.6
The Rise tower for my area went down 3 days ago and is still down! They were fully unprepared for this apparent equipment failure and still haven't explained it to my satisfaction. I'm done with this company!!
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Rise Broadband Internet Service Review

Rise Broadband
#1032891
1.4
Internet working fine until about 1am this morning. Internet went out @ 10:30 am and 11:11 am. Called and got recording to have them call me back when they are available. Immediate call back from computer about service. Been waiting an hour. They have not called me back.
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Rise Broadband Internet Service Review

Rise Broadband
#1028268
1.5
Had same Internet provider for 10 years. rise broadband buys them out, raises my price and puts a cap on my internet usage! Really? Now I'm sitting here not being able to use any of my internet connected devices because we are at our limit. Kids our sad they can't use their iPods, can't watch a movie, can't do anything. Horrible company!!! And I won't be staying!
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Rise Broadband Customer Care Review

Rise Broadband
#1002843
1.0
Had the worst experience ever wait around all day for my internet to get install that didn't happen then I had to call the guy and he said he can come out Monday when we shudelue for a Saturday between 8-12 so not happen would not recommend to anyone
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This internet company is the worst company I have ever had to deal with! I pay for 15mbps and they offer an "up to" speed. So they don't guarantee you will receive that but they do say they promise that you will receive 75% of the plan that you pay for during PEAK...
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Absolute worst service ever, They lied to me about the speed i would recieve. i am constantly fighting with buffering and disconnects since the first day I signed up with them. They told me to be patient because they were using a new tower, 4 months later i cant even...
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1.0
#1004558
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Rise Broadband - TERRRIBBBLLLEEE!
Rise Broadband - TERRRIBBBLLLEEE!
They charged me for 15Mb for over a year with poor bandwidth all the way. FINALLY a tech came out and said the tower won't even do over 5Mb. What the ***! and then they wouldn't even give me back money! Support was rude and they made it sound like it was my fault....
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1.0
I liked
  • Not a single thing
I didn't like
  • Bad customer service
#990750
Reply to reviews
Dishonest or incompetent..... STAY CLEAR OF RISE BROADBAND!
I've been having severe stability issues, dropped connections, speeds at 10% of promised or less for months. I've gone the through the trouble shooting process with the very cordial techs more than once. I've been told it was a 'tower issue', with no date for...
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1.9
I liked
  • Some customer service is nice
I didn't like
  • Not meeting speed paid for
  • Inability to deliver the product as promised
  • Being ignored
#1038257
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Rise Broadband Internet Service Review
Rise Broadband Internet Service Review
Rise Broadband Internet Service Review
My experience with Rise Broadband mimics that of nearly all the other reviews on this site. Horrible, unreliable and over priced service with hidden "verbal contracts" that you can't get out of. They want to charge me a $250 early termination fee. I was a 10 year...
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1.0
#1024367
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This is by far the worst internet provider we have ever dealt with. Not only did we pay $76 monthly for slow speeds, but we are now being charged for a credit they had given us! This is the most outrageous thing I have ever heard of. Our bill was due March 4th and I...
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Anonymous
Anonymous

Contact you Attorney General's office and let them know you were being ripped off by Rise because you were sold speeds they cannot provide. I was just given a $56 credit and 4...

Contact Rise Broadband

Headquarters Address:
400 Inverness Parkway, Suite 330 Englewood, CO 80112
Englewood, CO 80112
Phone:
(844) 411-7473
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I've have digis/rise for three years, although not the best internet speed, it was 100% better month to month before i signed a 2 year contract. I was paying about $57 a month when i was month to month 12mbps with 250,000 in data downloading. I called one day after...
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1.1
I didn't like
  • Super slow internet
  • Service was not what was advertized
  • Data overages
#999586
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