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69.170.98.202 - JAB Wireless Last Result: Download Speed: 3723 kbps (465.4 KB/sec transfer rate) Upload Speed: 1900 kbps (237.5 KB/sec transfer rate) Latency: 24 ms Jitter: 12 ms 6/26/2017, 3:54:16 PM As you can see....Rise still stinks and it's only 3:36 PM!!!! Month...
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Anonymous
Mike

Tried using chat service to see if we could improve service to no avail as usual. If you can get another service, I highly suggest you do. Rise just doesn't care about custome...

1.4
I liked
  • Speed when works
I didn't like
  • Never works as advertised
#1066299
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Long story short as possible. After 6 mos into two year contract, service was down for about three weeks. They fixed and gave me a credit. Cool. Service was then spotty but not enough to call about. Until two months ago. It went out. Called multiple times. One time...
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1.0
I didn't like
  • Customer no-service
#1064305
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In September 2016, I had to move and called to move service and was told they did not provide it in the area and so I had to pay the etf of $195 and I said I never agreed to that and the girl said I could appeal it but then knew that wasn't something they did and kind...
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1.2
I didn't like
  • Deceptive practices
#1063696
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Rise Broadband - Fail to connect

Rise Broadband
#1059622
Guys, please. Days without service? This can't happen. Especially when people are paying for services. All of my work I do is dependent having internet. If it goes out then I'm screwed.
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Rise Broadband - Terrible customer service/ wireless service

Rise Broadband
#1055927
1.0
One week notice they were dropping unlimited plans.we run everything through it. Keeping them means overages would bankrupt me because the 250 plan offered is a joke.no bundles for overages. No help from customer service. STAY FAR FAR AWAY
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Rise Broadband - 3 day outage

Rise Broadband
#1047150
2.6
The Rise tower for my area went down 3 days ago and is still down! They were fully unprepared for this apparent equipment failure and still haven't explained it to my satisfaction. I'm done with this company!!
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Rise Broadband Internet Service Review

Rise Broadband
#1032891
1.4
Internet working fine until about 1am this morning. Internet went out @ 10:30 am and 11:11 am. Called and got recording to have them call me back when they are available. Immediate call back from computer about service. Been waiting an hour. They have not called me back.
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we have had nothing but trouble with the tower from Elliott IL ,not only us but several of our neighbors also. They will not fix the problem, they do something when you call and it will work for a bit, then a day or 2 later it will not , it is off and on. I have had...
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1.3
#1060992
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I have only had this internet installed for just a few months. Since I have had it installed I have had issues with it. The first month only for a few days ran great afterwards. Into the 2nd month it started messing up again around 3 weeks in, but worse this time....
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#1060679
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Hardly a day goes by without the internet crashing, and even when it is up and working at 100% I swear its still slower than dial-up! So frustrating that I'm sometimes tempted to get a home phone line for dial-up again, and that is something I never wanted to have to...
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1.0
I liked
  • Wireless service
#1060094
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I'm so tired of calling the helpdesk! The internet or lack thereof has been an issue for 4 years now. I can't even tell you how many calls i have made to them only to be frustrated and put off that. Told this or that and nothing gets resolved. Packet loss, slow speeds,...
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I didn't like
  • Unreliable service
  • Internet quality
#1058720
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I'm in the same boat. I suffered with 5 or less MB down and barely two up, which was fine when the service was under Digis and it was only $50/month no contract, but then Rise takes over and starts charging me for data overages, then I pay more per month to avoid the...
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1.1
I didn't like
  • And can not get rid of company services
  • Internet
#1057655
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Same situation. 2 day notice unlimited data legacy contract gone 250Gb per month up from 58.15 to 61.91. average down/up 3mbps/1mbps during non-peak hours 1.5 to.5mbps/.03mbps on peak with "ping" last night of 2800( should be no more than 50. building data to report to...
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1.0
I liked
  • Tech service
I didn't like
  • Service speeds not as advertised
  • Service
  • Do not deliver speed sold
#1057566
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I started out with Skybeam which was great! My bill was always the same every month and I was under no contract. I also went with the phone service and again it was good service. When Rise took over the advertisement was "Same Great Service, Same Great price" which is...
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1.5
I didn't like
  • Force of contract or pay extra fees
#1055339
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